Programs

Eleven programs. Each one lists who it is for, the age range where there is one, and how a referral reaches us.

If you are not sure which one fits, call (03) 5720 2201 or start with the questions on the get help page.

All programs

• Housing

  Transitional Assistance Program (TAP)

  TAP supports young people aged 16–25 who are homeless or at risk by providing coordinated case management, practical assistance, and help securing safe, affordable housing while building skills for independent living.

  16–25, homeless or at riskSelf-referral

  Call (03) 5720 2201

• Housing

  Sustainable Tenancies At Risk (STAR)

  The STAR Program supports people of all ages at risk of losing private rental housing by providing early intervention, tenancy support, and practical assistance to sustain tenancies and prevent homelessness.

  All ages, private rentalSelf-referral

  Call (03) 5720 2201

• Family and relationships

  Adolescent Family Services (AFS)

  This program provides tailored, creative support for young people with complex needs or high-risk behaviours, helping them and their families improve wellbeing and strengthen the home environment.

  Young people with complex needsSelf-referral

  Call (03) 5720 2201

• Family and relationships

  Adolescent Family Services – Finding Solutions (AFS-FS)

  Adolescent Family Services – Finding Solutions supports young people and their families to address issues that may lead to family breakdown and prevent involvement with the Child Protection system, with referrals made through Child Protection Intake only.

  Referral via Child Protection Intake onlyChild Protection Intake only

  Call (03) 5720 2201

• Housing

  Reconnect

  Reconnect supports young people aged 12–18 who are homeless or at risk, using early intervention and flexible, family-focused support to stabilise housing, strengthen relationships, and improve engagement with education, work, and the community. Young people and or their families may self-refer or be referred from a range of sources.

  12–18, homeless or at riskSelf-referral

  Call (03) 5720 2201

• Mental health and wellbeing

  School Counselling

  Fee for service arrangement whereby NESAY provides a team member onsite to provide counselling for students at the school.

  SchoolsThrough your school

  Call (03) 5720 2201

• Mental health and wellbeing

  Learn, Lead, Live (Triple L)

  The Learn, Lead, Live ("Triple L") Program is a six-session group program that supports young people to build self-awareness, communication, and positive relationships while strengthening emotional regulation and overall wellbeing in a future-focused way.

  Group programSelf-referral

  Call (03) 5720 2201

• Life skills and independence

  TAC L2P Learner Drivers

  The TAC L2P Program supports eligible young learner drivers aged 16–21 (up to 23 in some cases) who do not have access to a supervising driver or an appropriate vehicle, helping them gain the driving experience needed to obtain a probationary licence.

  16–21, up to 23 in some casesSelf-referral

  Call (03) 5720 2201

• Life skills and independence

  Fair Feed

  Fair Feed provides meals to young people in socially inclusive ways, while increasing engagement with the wider community, friends and family and the young person's worker.

  Young peopleSelf-referral

  Call (03) 5720 2201

• Out of home care

  Better Futures / Home Stretch (BF/HS)

  Better Futures/Home Stretch supports young people aged 15.9–21 who have been in care to transition to independence, providing case management to help them achieve their goals, with referrals from DFFH and related services.

  15.9–21, care leavers. Referrals from DFFHDFFH and related services

  Call (03) 5720 2201

• Out of home care

  Targeted Care Package (TCP)

  Targeted Care Packages provide flexible, tailored support to improve outcomes for children and young people in out-of-home care.

  Out-of-home careDFFH and related services

  Call (03) 5720 2201

Not sure which program? Start here